Skills Workflow was creating the Project and Job folders in Box using their number instead of the name.
Users identify their projects and jobs by their name and not their number, so it was difficult for them to find the desired folder.
Prevent Future Issues
Add into the User's form the roles:
- Go to a Project
- Click on the tab "Additional Information"
- Check the option "Box Folder Create"
- Go to Box and check that a folder with the Project's name was automatically created in Box