When companies have more than one Skills Workflow site, the company code becomes available in two sites.
SAP integration was not able to identify from which site does the document belong.
Prevent Future Issues
The configuration in SAP's integration for the company code, now supports an Order. (SW22_1 and SW22_2)
This allows to have both site and companies configured.
With this change, SAP integration will look into both company's code and sites and check if the document that is being synchronised exists in the site.
Have SAP integration configured and enable.
Configure in SAP's integration the company Code, please see the example below
- Agency 1 - Code: SW22_1
- Agency 1 - Code: SW22_2
- Create a Job and send it to SAP
- Create an estimate in SAP
- Check that the estimate is imported into the corresponding Company site