Clients need to insert a file and comment in the same transition. Although the transition asks for the comment, the comment does not get associated with the description.
Prevent Future Issues
On the WF transitions add the actions:
- Request File
- Request Comment;
- Enter into the system;
- Go to the state where the actions have been configured
- Verify that when doing the change the popup with the request for file and comment appears.
- Verify that the comment made is acquired in the description.